Latas SIA provides a comprehensive set of project support and software maintenance services depending on your business needs. Our work doesn't end with delivery of a ready-to-use product to the customer. On demand we provide various project support and software maintenance services to help you manage your software and even clients.
Software support and maintenance service may include:
Ongoing support - troubleshooting and problems estimation, bug fixing;
Upgrading – enhancing product with new functionality and implementation of new features;
Migration - as time goes on there may appear new versions on your software versions which may require developers' service to migrate to, or you may decide to migrate to another platform. We are ready to help you do it;
Modification to support the changes of business management process;
Customers' support. If you use products of Latas SIA, we are ready to help you organize customers' support using online chat, ticket system.
We offer to use a dedicated team to carry out your web portal and software maintenance - this way you avoid high in-house support staff upkeep costs. Each project is unique and has peculiar requirements, so depending on your needs we can offer you the most suitable form of cooperation to carry out software maintenance or project support service. We can help you run your business smoothly and make your system or site bug-free and add there all up-to-date features.